Terms of service.

The service you are buying.

DialBreeze supplies browser-based power-dialing software for human operators. Its calling toolkit includes up to three concurrent lines, browser audio, voicemail drop, recordings, dispositions, notes and follow-up tasks, with after-call AI transcription, structured fields and summaries. A human conducts the conversation. AI processing works on recorded content afterward; the product is not being sold as an AI agent that speaks to prospects.

Inclusion of a feature is not a promise that every call will produce every output. Carrier delivery, usable audio, processing and the customer's configuration affect the result. Transcripts and summaries can contain errors. Operators must review material facts, opt-outs, appointments and commitments rather than treating AI structured fields or a summary as an authoritative record of permission or intent.

Plans and separate carrier charges.

Monthly software prices are Starter at $25 for one dialing seat (single-line dialing, no AI), Pro at $49 for one dialing seat (up to three lines, voicemail drop library, caller-ID rotation, after-call AI and webhook export), and Team at $79 for two dialing seats with everything in Pro, plus $20 per month for each additional dialing seat. Enterprise, for 10 or more dialers, is priced and scoped in writing before payment; this page does not promise a fixed Enterprise seat count or price.

On Team, only dialing seats are billed; other users can have a login without a dialing seat. Seats are month to month. Until self-serve seat management is available, seat changes are made by contacting support, and we confirm the new monthly price and effective date before applying it. Seat changes are not billed automatically from usage.

You supply your own Telnyx account and authorized outgoing numbers for production calling. Telnyx bills that account separately for calling, numbers and other carrier services under its terms. DialBreeze does not resell minutes or impose a per-dial software charge. A subscription does not pay your carrier invoice, supply leads or authorize unlimited contact attempts.

Stripe billing and payment confirmation.

Stripe processes billing. Checkout and Stripe receipts show the merchant name MIRA, DialBreeze's parent company. Your card statement shows DIALBREEZE. Contact support for subscription changes.

Checkout opens a paid recurring monthly subscription for the plan selected. Subscriptions renew automatically every month until you cancel. Each renewal is charged to the payment method on file. Review the amount shown by Stripe before paying. Your card statement shows DIALBREEZE. Stripe checkout and receipts show MIRA, DialBreeze's parent company. The Stripe receipt is the record of successful payment. The public completion page neither verifies a payment nor activates an account. Contact support before paying a second time to resolve a missing receipt or access email.

Subscription support requests should include your billing email, plan and the issue or change requested. Do not email full payment-card details, passwords or carrier credentials. Stripe handles the payment information entered on its checkout surface; the website's setup request form is not a payment form.

Account setup is a human step.

After payment confirmation, we provision the account and email access instructions and Telnyx connection steps to the billing address. Same-business-day provisioning is a target, not a guaranteed delivery time. If we cannot provision your workspace within 5 business days of payment, we refund that payment in full. The getting started page lists every setup step. A payment confirmation and a ready account are separate states. Use the access destination supplied in your setup email rather than assuming that visiting a public app address completes onboarding.

Before a live campaign, confirm your outgoing number, browser microphone access and operator audio. Load only a list the business has reviewed as eligible to call. Check the configured calling policy and run an authorized test. Raise any required integration, import format, storage arrangement or workflow with the setup team before relying on it in production.

Setup requests. There is no free trial.

Setup is assisted. A person on our team creates your workspace, admin login and dialing seats after you choose a plan or send a setup request; there is no instant self-serve signup. Calls run on your own Telnyx account (bring your own), which Telnyx bills separately, and need an eligible calling list. The request form takes no payment and does not create an account.

Submitting a setup request does not purchase a subscription, authorize a charge or create an account. A received request is not an active workspace; a person replies from our support address. DialBreeze does not currently offer a free trial or a test period. Moving to a paid plan requires a separate purchase decision at checkout, and workspace access begins only when our setup email says your workspace is ready.

Renewal, cancellation and refunds.

For a plan or operator change, contact support and confirm the proposed price, operator allocation and effective date before it is applied. Do not infer an automatic proration rule or free additional seats from the plan labels.

Renewal. Subscriptions renew automatically every month until you cancel.

Cancellation. Cancel any time by emailing brayden@themilnerteamfl.com from your billing email. Cancellation takes effect at the end of the current paid month, and you are not charged after that. We confirm the cancellation and its effective date by email.

Refunds. We do not refund partial months unless the law requires it. If we cannot provision your workspace within 5 business days of payment, we refund that payment in full.

Canceling DialBreeze does not cancel your Telnyx account, release your carrier numbers or remove charges for carrier services you retain. Handle those decisions separately with your carrier. For a duplicate charge, missing access or refund question, contact support with the billing email, charge date and problem. Beyond the refund policy above, there is no service-credit guarantee; nothing here limits rights that apply to you under law.

Your calling responsibilities.

The customer determines which campaigns and contacts are eligible, maintains the required permission and list records, handles applicable federal and state registry obligations, and follows the calling, recording and industry rules that apply to its operation. Internal DNC, per-lead quiet hours and attempt caps help enforce the configured policy; they do not create consent or replace external registry scrubbing.

You are responsible for any recording notice and consent your calls require under federal and state law, including in states that require the consent of every party to a call. Recording is set at the workspace level by our team, not per call; ask us to turn it on or off for your workspace.

A human operator or a three-line setting does not remove obligations associated with prerecorded messages or abandoned calls. Do not use the service to conceal the caller's identity, disregard a stop request or evade a suppression decision by reimporting a contact. Review the calling-controls page and the DNC policy with the people responsible for your campaigns. The educational material is not legal advice.

Data, support and service limits.

Your operational data belongs to you. The privacy notice distinguishes website requests, billing information and operational call data. Carrier ownership is not a representation that every application record is physically stored in your carrier account or on your own hardware.

Confirm any required export, recording-retention, deletion or processor arrangement before uploading production data. Coordinate data handling with support before ending service. These terms do not invent a self-service export tool, automatic deletion schedule, data-processing agreement or availability SLA that has not been established for your account.

Service delivery also depends on the customer's carrier, network, devices and configuration. Report an issue with the affected workflow, time, browser and relevant record reference, without sending unnecessary sensitive content. The team will use that context to investigate. A target response or setup time is not a promise that every dependency or incident will be resolved within a fixed interval.