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Checked 2026-09-29

Close alternative: compare line count, pricing, AI call notes and carrier model.

Close is a crm with built-in calling. Below, Close's own published claims sit next to what DialBreeze measured in production use. Where Close did not publish a figure, we say so instead of guessing.

“Power dialer ... Call faster, log automatically.”

Close, close.com

Close vs DialBreeze.

Left column quotes or paraphrases Close's page and related first-party sources as fetched on the dates in our source data. Right column is DialBreeze today.

CloseDialBreeze
What it is CRM with built-in calling Browser power dialer with after-call AI, one human operator on every call.
Throughput Growth: No absolute calls/hour ceiling verified; Close describes dials/hour roughly doubling in an example using Power Dialer (vendor outcome claim).; Scale: No absolute calls/hour ceiling verified; Close describes dials/hour roughly doubling in an example using Power Dialer (vendor outcome claim). Measured in production use: median ~85 dials per active hour, p90 ~134, peak 196; median ~600 per operator day.
Lines per rep Growth: Growth: sequential Power Dialer, one active dial at a time; Scale: Predictive Dialer, maximum concurrent lines unverified.; Scale: Growth: sequential Power Dialer, one active dial at a time; Scale: Predictive Dialer, maximum concurrent lines unverified. Up to 3 on Pro and Team, chosen per session; Starter dials one line.
Connect claim Not stated Measured 17.8% person-connect per attempt over 30 days. Your list will differ.
AI Growth: Call Assistant AI is paid add-on; Scale: Call Assistant AI is paid add-on Transcript, fixed structured fields and summary after each recorded call. AI never talks to your leads.
Plan prices Growth: $109/month; $99/month annual equivalent; minimum seat count unverified | Scale: $149/month; $139/month annual equivalent; minimum seat count unverified Starter $25/month (1 dialer, no AI); Pro $49/month (1 dialer, 3 lines, AI); Team $79/month for 2 dialers + $20 per added dialer. Carrier billed separately by Telnyx.
Trial 14-day free trial, no credit card; 30-day money-back guarantee No free trial. Assisted setup by request.
Calling service Built-in calling and SMS inside the CRM (VoIP) Your own Telnyx account, numbers and caller ID. Twilio and managed calling are planned.

Vendor claims are advertised figures and often multipliers against manual dialing; ours are percentiles from production use, methodology. Prices and features change; confirm on Close's site before you decide.

Choose Close if…

  • You want the CRM and the dialer in one product.
  • You want predictive dialing on their Scale plan.
  • You want email and SMS sequences next to calling.

Choose DialBreeze if…

  • You want a human on every call with up to three lines ringing, from $49 per seat on Pro.
  • You want the transcript, fixed structured fields and summary written after every recorded call, on Pro and Team.
  • You want to own the carrier account, numbers and caller ID, and see the carrier bill directly.
  • You want a vendor that publishes measured throughput percentiles, not only multipliers.

Switching from Close.

What actually moves, what changes, and what to export first. Grounded in Close's published plan details (checked 2026-09-29).

  • Close is the CRM and the dialer in one; DialBreeze is not a CRM, so your pipeline, email and SMS sequences stay in another tool and lists move by CSV.
  • Close's dialer starts on Growth at $109/user; DialBreeze Pro is $49/seat, but factor in the CRM you will still need.
  • Dispositions flow out of DialBreeze through a signed CRM webhook; point it at your replacement CRM and verify delivery with a test event during setup.

Migration notes are practical guidance, not a data-transfer service. Verify exports and pricing on Close's site before you commit.

See the DialBreeze side for yourself.

The real dialer with sample data: three lines, one connects, the outcome goes on a hotkey.

Request setup
Real product interface. Sample data, fictional people and numbers.

Three simulated lanes: ringing, machine/no answer, connected lead and disposition hotkey. Screen recording of the product with seeded sample data; simulated calls. No narration or source-call audio is included. Pause or seek to inspect a frame.

Close alternative FAQ.

Is DialBreeze cheaper than Close?
On software list price per seat, DialBreeze Starter is $25 per month, Pro with three lines and AI is $49, and Close lists $109 month-to-month (Growth; minimum seat count unverified), checked 2026-09-29. DialBreeze does not include calling minutes: your Telnyx account bills those separately, so compare the total with your expected minutes.
How many lines does Close dial at once?
Vendor sources report: Growth: sequential Power Dialer, one active dial at a time; Scale: Predictive Dialer, maximum concurrent lines unverified.. DialBreeze dials up to three lines per operator on Pro and Team.
Does Close have AI call summaries?
Close advertises: Call Assistant AI is paid add-on. DialBreeze includes a transcript, fixed structured fields and summary after each recorded call on Pro and Team, with no AI talking to leads.
Can I move my lists from Close to DialBreeze?
If you can export your leads to CSV, you can import them into DialBreeze lists. Check the field mapping with a small file during setup before moving a live list, and bring your do-not-call records with you.

Test it next to Close.

Ask for setup and run the same list shape through DialBreeze on your own Telnyx account.

Request setupPricing